Pre-paid Treatment Package and Program Policy
All treatments service and prepaid sessions bought in SB Beauty are non-refundable. You may opt for an exchange by discussing the matter with us and we will try to transfer your remaining amount with salon credit.
By purchasing a treatment package and/or gift voucher upfront you accept the treatment and agree that you have been fully advised of the result expectations.
Any treatment that has been done will be deducted at full price from the prepaid packages. Occasionally, the remaining balance can be used to change the package course or transferring them from one treatment to another individual(s).
Gift voucher are valid for 12 months from the date of purchase; prepaid packages/programs are valid for 24 months from the date of purchase and must be used within that period of time or before expiry date.
Skin treatment packages and programs are planned out and advised to follow them in a strict manner. In respect of personal circumstances and difficulties, it is still entirely your own responsibility to ensure that you are able to commit to our treatment strategy in order to achieve maximum results.
Prepaid packages/programs/gift voucher must be paid in full before treatment commences to be entitled to the discount offer. Yet, we still provide a two-time payment option to client to be paid during the first 2 sessions of treatment. Free 1 session of extra treatment service if client are able to pay the sum one-off. (Free session does not apply to packages that are under promotion).
All treatments are to be done in SB Beauty salon only.